Processing time for wage guarantee applications
For decisions made during December 2025 and January 2026, the average processing time for wage guarantee applications was approximately ten months. The average processing time of past applications does not directly indicate how long it will take to process a new application. In January 2026, most decisions were made on applications submitted between November 2024 and January 2025.
The wage guarantee customer service cannot estimate when you will receive a decision or how long your application will take to process. If your application is missing information or attachments, the KEHA Centre will contact you.
Contact Information
Phone Service
0295 020 020 Mon–Fri, 12:00–14:00 (from 2.2.2026 Mon-Fri 9:00-11:00). Call charges depend on your subscription agreement.
Email
- palkkaturva@keha-keskus.fi
- Secure Messaging Service (turvaviesti.keha-keskus.fi) (requires registration)
Postal Address
KEHA Centre / Wage Guarantee
P.O. Box 54, 00521 Helsinki
FAQ – Frequently Asked Questions about the Wage Guarantee